The Telephonic Diabetes Education and Support© Program (TDES©) provides telephonic diabetes education to members of the Municipal Employees Health Trust who have a diagnosis of type 1, type 2, or prediabetes. This program aims to reduce any future complications related to diabetes.
The program offers:
- Collaboration with employers who offer to members of health plan.
- A voluntary self-management program.
- Traditional diabetes education via the telephonic modality.
- Partnership with local Diabetes Self-Management Education & Support Programs (DSMES).
- Success: High program participation and completion rates with improved health and reduced medical costs.
- Third-party administrators provide direct reimbursement to diabetes programs.
Connecting with Educators
"Thank you for the opportunity to participate in the TDES© Program. It has truly changed my life. My last AIC was 5.9! I was thrilled! This is going from AICs that were above 8.
I attribute my success to my Diabetes Educator, Angela Moore, RN, CDE. We have had the opportunity to get to know each other over the last two years. When I started this program, I had a different diabetes caregiver. At the time I signed up for this program, I had my initial intake with Angela, and we met monthly over the phone. I felt a real connection; she showed me that she truly cared about me and my health. I say we got to know each other because she professionally shared some of her experiences and stories that helped me feel encouraged. Once I finished the first phase of TDES©, I knew I needed to have Angela as my regular diabetes caregiver. I was blessed that she had an opening and could take me on as a regular patient.
Angela listened and adjusted my medication in partnership with me. It didn't take long, and I was feeling better, more rested, clearer head, physically stronger, etc. — it is, and was, life changing! I have had other medical issues, and Angela always makes time to listen. She talks with me about how my diabetes might react to or be effected by other things that are going on, and lets me know what to watch for and when to reach out to her for help.
The silver lining for me is that I get to keep Angela and see her regularly. She is my cheerleader!"
—Debra Palmer, TDES© Participant